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Unfortunately, we no longer have a physical store in Australia. Please contact customer services for all exchanges/ refunds. To keep up-to-date with future and upcoming Superga stores, please sign up to our e-mail database and follow us on Instagram (@superga_australia).
We do accept and offer egift cards. eGift card values available from $25 to $150. eGift cards are available to purchase online using credit card or Pay Pal. eGift cards are redeemable online only at Superga.com.au and are valid for 36 months (3 years) from date of purchase. eGift card balances are non-refundable.
You can reach our customer service team via our Contact Us page.
Our latex glue is classified as Vegan. This means some of our shoes, such as the Cotu Classic styles, are vegan. Please note, while some of our fabrics are PU leather, we also have some styles that feature true leather fabrics. Please note, some of our Kids shoes come with an optional true leather insole. To be sure you are purchasing a vegan style, please read the product description.
While we do not recommend washing your Superga shoes, you may be able to wash our Cotu styles. The best way to wash our Cotu shoes is in a pillow case, cool wash and powder detergent (not liquid), leave laces on so you don't lose the shape of the shoe and hang to dry naturally, not on a radiator. *Please note that you are washing your Superga trainers at your own risk and we do not accept responsibility for any damage that may occur if the above instructions are not followed*
Please see below and follow through on Instagram for an easy tutorial on how to elevate your lace game: https://www.instagram.com/p/Cfk3-cOtpGs/
The price increase is a result of rising costs of raw materials, manufacturing fees and freight charges. The effect of the pandemic, inflation, and exchange rate pressures have had an unprecedented global impact on the retail sector, ultimately resulting in price increases in order to keep in line with the aforementioned factors. We are aware that this may come as a shock to our community, however, the new pricing will ensure we can maintain our expert standard of quality. We are grateful for your understanding and continued support.